For almost a decade now, respecting and protecting customer privacy has been vital
we trust that you will better understand how we keep our customers INTERNET information
private and secure while using it to serve you better.
Making the Security of Your Information Our Priority.
Keeping your information secure is one of our most important responsibilities. We
value your trust and handle your information with care.
At Hydrotek Engineers, we:
- Limit access to Customer Information to those associates who need to know your information
to provide INTERNET services to you or to maintain and service your website.
- Maintain physical, procedural and electronic safeguards to protect our customers
Continually acquire new technology for the protection of your information and upgrading
our systems on a regular basis.
What Information We Collect
We may collect "Nonpublic Personal Information" about you or your business from
the following sources:
- Information we receive from you on applications, other forms, orders or visits to
our INTERNET web site.
- Information about your transactions with our affiliates, others, or us.
"Nonpublic Personal Information" is information that is not available to the public
and that we obtain in connection with providing a product or services to you. For
example, nonpublic personal information includes information regarding your purchase
orders and payment history, account balance or overdue balances for services and
We always limit our collection of information, to that information we believe is
necessary to conduct our business properly, so that we can provide you with excellent
service and to offer you additional products and services that we believe will be
of interest to you.
How We Use the Information We Collect
We will use the information that we collect about you only:
- To provide products and services to you.
- To identify any additional products or services that we feel may be of value to
- To protect your account(s) and guard against any unauthorized access to information.
- In accordance with the principles in this policy.
Disclosure of Information to Third Parties
We do not sell nonpublic information to anyone and do not disclose nonpublic information
about our customers or former customers to anyone, except as permitted by law. In
no circumstance, will we provide customer account information to third parties for
If you close your account(s) or your relationship becomes inactive with us, we will
continue to treat the information we have collected about you in accordance with
How We Protect the Confidentiality of Information We Collect
We restrict access to nonpublic information about you to those employees who need
to know your information to provide products or services to you. Under no circumstances
are employees permitted to reveal, or otherwise discuss, customer information with
any unauthorized person. All information that we collect about you will be treated
by our employees as confidential. All employees are bound by a code of ethics and
We Make Every Effort to Maintain and Report Accurate Information We Collect
We are committed to maintaining the accuracy of customer information. If you become
aware of any inaccurate information contained in our records, you should contact
us at our given phone numbers listed below and we will investigate the inaccuracy
and correct it as promptly as possible.
Privacy on Our Web Site
We appreciate that both customers and those just visiting our web site have special
concerns about the privacy of their nonpublic information on the INTERNET. We also
want you to know the steps that we have taken to provide you with the safety and
security of your information when communicating with us on our web site and the
Maintaining the Security of Customer Information Provided Online
We are committed to assuring the security of your information exchanged through
online communications is secure. We maintain electronic and procedural safeguards
that comply with federal standards and establish a "secure" INTERNET session by
encrypting the data you submit to us online.
Firewalls and Activity Logs
Firewalls and activity logs are additional mechanisms that are used to protect your
privacy. Firewalls analyze the source and destination addresses and the traffic
type to ensure that only authorized users have access to our systems. A Network
Administrator also reviews activity logs to see if anything appears out of the ordinary.
We look at specific information only to investigate activities that appear suspicious
and to protect our systems and your information.
Hydrotek Engineers will provide you with notice of any changes
relationship with us. This policy may change from time to time without notice, but
you can always contact us to request our most current copy.